Terms & Conditions

1. Introduction

Welcome to aiXbox (“aiXbox,” “Platform,” “Service,” “we,” “our,” or “us”).

aiXbox is an AI productivity platform that provides access to multiple artificial intelligence models and AI-powered tools through a unified interface and subscription-based service.

The Platform operates under the name aixbox (“Company”) and provides users with access to AI-powered productivity tools through its website and related services.

These Terms & Conditions (“Terms”) govern your access to and use of aixbox.app , our websites, applications, AI-powered features, subscription packages, credit system, and related services.

By registering for, accessing, purchasing, or using our services, you acknowledge that you have read and agreed to these Terms, our Privacy Policy, and any additional terms applicable to specific services or subscription packages.

If you do not agree with these Terms, you must discontinue using the Platform.

2. About aiXbox

aiXbox provides access to multiple AI models and productivity tools through a unified platform.

Depending on your subscription package, available features may include:

• AI chat and conversational assistants.
• AI writing and content generation.
• AI research, analysis, and summarization.
• AI coding and programming assistance.
• AI-powered search and information retrieval.
• AI image generation and editing.
• AI image understanding and visual analysis.
• AI video and audio generation, where supported.
• AI presentation and document generation.
• PDF, document, and file analysis.
• Translation and language assistance.
• AI agents and task-oriented assistants, where supported.
• Other AI-powered tools introduced from time to time.

Available AI models, features, usage limits, credit allocations, and performance may vary by subscription package, third-party provider, technical requirements, and applicable policies.

We reserve the right to introduce, modify, replace, restrict, suspend, or discontinue features or models, subject to applicable law and any mandatory contractual obligations.

3. Account Registration and Eligibility

To use aiXbox, you agree to:

1. Provide accurate, complete, and current registration information.
2. Maintain the confidentiality of your login credentials.
3. Take reasonable steps to prevent unauthorized access to your account.
4. Notify us promptly if you suspect unauthorized access or misuse.
5. Accept responsibility for activities conducted through your account to the extent permitted by applicable law.
6. Use the Platform in compliance with these Terms and applicable laws.

You must meet the minimum legal age and capacity requirements applicable to your use of the Platform. Where parental or guardian consent is legally required, such consent must be obtained before use.

You must not impersonate another person, submit fraudulent registration information, create accounts for unlawful purposes, or sell, transfer, or share your account without our prior authorization.

We may require email verification, phone verification, additional authentication, or other reasonable security measures to protect accounts and prevent abuse.

4. Subscription Packages and Services

aiXbox may offer monthly, three-month, and annual subscription plans, as well as free trials and promotional packages.

Each package may specify:

• Subscription price and duration.
• Available AI models and features.
• Monthly credit allocation and applicable usage limits.
• Subscription starts and expiry dates.
• Applicable discounts and customer savings.
• Credit validity and expiry conditions.
• Other package-specific terms.

Package details displayed on the Platform at the time of purchase form part of the applicable purchase terms.

Access to particular AI models and features is subject to technical availability and the applicable third-party provider's restrictions.

We do not guarantee that every model or feature will remain available throughout every subscription period. Where a material service change affects your rights, we will handle the matter in accordance with applicable law and any applicable purchase commitments.

4.1 Monthly Subscription Plan

Customers may purchase eligible monthly subscription packages at the prices displayed on the Platform.

Each monthly package specifies its subscription duration, included models, credit allocation, features, and applicable usage restrictions.

Monthly subscriptions must be renewed manually unless the applicable purchase terms expressly state otherwise.

Credits allocated under a monthly package are subject to the package's credit validity and expiry conditions in Section 7.

4.2 Three-Month Subscription Plan

Customers purchasing an eligible three-month subscription plan receive a 10% discount compared with purchasing the equivalent monthly subscription separately for three consecutive monthly periods.

The applicable three-month subscription price is calculated as follows:

Three-Month Price = Monthly Package Price × 3 × 90%

The discount, total subscription price, and total savings in BDT will be displayed before purchase.

Credits will be allocated monthly throughout the three-month subscription period. The entire three-month credit allocation will not be provided upfront.

Each monthly credit allocation will be subject to the applicable credit validity and expiry rules.

4.3 Annual Subscription Plan

Customers purchasing an eligible annual subscription plan receive a 20% discount compared with purchasing the equivalent monthly subscription separately for twelve monthly periods.

The annual subscription period consists of 360 days.

The annual subscription price is calculated as follows:

Annual Price = Monthly Package Price × 12 × 80%

The applicable discount, total subscription price, and total savings in BDT will be displayed before purchase.

The entire annual credit allocation will not be provided upfront. Customers will receive their applicable monthly credit allocation every 30 days throughout the 360-day subscription period.

The annual plan includes twelve 30-day credit allocation periods.

4.4 Discount and Savings Disclosure

For each eligible three-month and annual subscription package, aiXbox will display:

• The equivalent monthly subscription price.
• The total price of the selected subscription plan.
• The applicable discount percentage.
• The total amount saved in BDT compared with purchasing the equivalent monthly package for the same subscription period.

Savings will be calculated using the applicable monthly package price at the time of purchase.

For example, if the equivalent monthly package costs BDT 500:

These figures are illustrative. Actual prices and savings will depend on the selected package and the applicable price at the time of purchase.

Discounts apply only to eligible packages and cannot be combined with other promotions unless expressly stated.

4.5 Monthly Credit Allocation

Credits for three-month and annual subscriptions will be allocated periodically according to the selected package's monthly credit entitlement.

For three-month subscriptions, credits will be allocated for three successive monthly periods.

For annual subscriptions, the first monthly credit allocation will be provided when the subscription is activated. Subsequent allocations will occur every 30 days until all twelve allocations have been completed during the 360-day subscription period.

Purchasing a longer subscription does not entitle a customer to receive all credits upfront.

Credits allocated for a particular 30-day period must be used within that period. Unused credits will not carry forward to the next period.

4.6 Model Credit Rates and Changes

The credit cost of individual AI models and features may change because of changes in underlying provider costs, model capabilities, or platform pricing rules.

Before purchasing a monthly, three-month, or annual subscription, customers will be informed that model credit rates may change during the subscription period.

Any revised credit rates will be disclosed before they take effect.

Changes will not retroactively alter credits already consumed or requests already processed.

Where a change materially affects an active subscription, aiXbox will handle the change in accordance with applicable law and any applicable contractual commitments.

The availability of a particular AI model or its current credit rate is not guaranteed for the entire subscription period.

5. Payments, Billing, and Taxes

Payments may be accepted through supported payment channels, which may include bKash, Nagad, debit or credit cards, bank transfers, payment gateways, or other methods made available on the Platform.

The available payment methods, payment processing arrangements, and settlement times may vary.

5.1 Pricing

Subscription prices, promotional offers, package durations, discounts, and applicable charges will be displayed through the relevant purchase channel.

Prices may change from time to time. Unless otherwise required by law or expressly agreed, price changes will apply to future purchases and will not retroactively change a completed purchase.

You are responsible for applicable taxes and charges except where we are legally required to collect or pay them.

5.2 Payment Confirmation

A subscription or package purchase will be activated after the applicable payment is successfully verified, unless the relevant purchase terms expressly provide otherwise.

A payment initiation message or pending transaction does not necessarily mean that payment has been completed.

If a payment is deducted but the package is not activated, please contact our support team with the relevant transaction reference. We will investigate the matter and process any necessary correction or refund in accordance with applicable law and our policies.

5.3 Duplicate or Failed Payments

We may investigate duplicate charges, failed transactions, payment disputes, and payment verification errors.

Refunds or reversals, where applicable, may be subject to the procedures of the relevant payment provider.

5.4 Manual Subscription Renewal

Subscriptions on aiXbox are renewed manually unless the applicable package terms expressly state otherwise.

Subscriptions will not automatically renew, and recurring subscription charges will not be initiated merely because a customer previously purchased a package.

When a subscription expires, the customer may purchase or renew a package through the available payment methods.

Customers are responsible for renewing their subscriptions if they wish to continue using paid features after expiry.

Expired subscriptions may result in the loss of access to paid features and package benefits, subject to the applicable package terms and applicable law.

5.5 Payment Disputes

If you believe a payment has been processed incorrectly, contact info.aixbox@gmail.com with your transaction reference and relevant supporting information.

We may investigate the transaction with the relevant payment provider and take appropriate corrective action where an error is confirmed.

6. Refund and Cancellation Policy

aiXbox reviews refund requests according to the conditions in this section, subject to applicable law.

6.1 Seven-Day Refund Eligibility

Customers may request a refund within seven (7) calendar days from the date of purchase if all the following conditions are met:

1. The refund request is submitted within seven calendar days of the original purchase date.
2. The customer has used zero (0) credits from the purchased package.
3. The purchase and payment can be verified by aiXbox.

This policy applies equally to all eligible paid subscription packages, including:

• Monthly subscription packages.
• Three-month subscription packages.
• Annual subscription packages.

The seven-day period begins on the original purchase date, regardless of whether the subscription is monthly, three-month, or annual.

If any credits have been consumed from the purchased package, the customer will not qualify for a refund under this seven-day unused-credit policy.

Submitting a request does not guarantee approval. All requests remain subject to verification, this policy, and applicable law.

6.2 Refund Processing Fee

For an eligible refund approved under Section 6.1, aiXbox will deduct a 5% refund processing fee from the total purchase price of the specific package purchased by the customer.

The customer will receive the remaining 95% of the original package purchase price.

The fee applies equally to eligible monthly, three-month, and annual subscription purchases.

The refund is calculated as follows:

Refund Fee = Original Package Purchase Price × 5%

Net Refund = Original Package Purchase Price − Refund Fee

For example:

These examples are illustrative. Actual refunds will be calculated using the verified purchase amount and applicable rounding rules.

Any refund fee will be subject to applicable law. Where a fee cannot lawfully be charged or deducted, the applicable legal requirements will prevail.

6.3 Three-Month and Annual Subscription Refunds

The same seven-day unused-credit refund policy applies to three-month and annual subscriptions.

A customer may request a refund for a three-month or annual subscription within seven calendar days of the original purchase if no credits from the purchased package have been used.

The applicable 5% refund processing fee will be calculated on the total price actually paid for that package, after any applicable discount.

For example, if a customer purchases an annual package for BDT 4,800 after the applicable discount, the 5% refund fee will be calculated on BDT 4,800, not on the undiscounted equivalent monthly price.

If any credits have been consumed from the purchased package, the customer will not qualify for a refund under this seven-day unused-credit policy, even if the request is submitted within seven days.

Other refund entitlements required by applicable law or arising from verified billing errors will be assessed separately.

6.4 Refund Request Procedure

To request a refund, customers must email info.aixbox@gmail.com within seven calendar days of the purchase date and provide:

• Registered account email.
• Package name.
• Purchase date.
• Payment transaction reference.
• Reason for the refund request.

aiXbox will verify the purchase and check whether any credits from the purchased package have been consumed.

Additional information may be requested where reasonably necessary to verify the transaction and determine eligibility.

If the request meets the eligibility conditions and is approved, the refund will be processed through the original payment method or another agreed method, subject to the relevant payment provider's procedures.

The time required for the refunded amount to appear in the customer's account may depend on the relevant payment provider or financial institution.

6.5 Other Refund Circumstances

Refund requests arising from duplicate charges, verified billing errors, successful payments without package activation, unauthorized transactions, or other circumstances may be reviewed separately in accordance with applicable law and relevant policies.

A refund may also be provided where required by applicable law.

Nothing in this section excludes any refund entitlement or other consumer right that cannot lawfully be excluded.

7. Credit System and Usage Limits

aiXbox uses a credit-based system to measure or control access to supported AI models and features.

Credits may be allocated through subscription packages, promotions, bonuses, or other mechanisms disclosed on the Platform.

7.1 Credit Consumption

Different AI models and features may consume different amounts of credits depending on factors such as:

• The selected AI model.
• Input and output token usage.
• Image, audio, or video processing.
• File size or processing complexity.
• Tool usage or other billable operations.
• The applicable credit conversion rules.

The credit cost of a request may therefore vary by model and feature.

The applicable pricing and credit calculation rules will determine the number of credits deducted for a request.

7.2 Credit Balance

Your available credit balance may be displayed in your account.

Credits are usage units within aiXbox and are not bank deposits, electronic money, cash balances, or independently redeemable currency unless expressly stated otherwise or required by law.

Credits cannot be transferred, sold, exchanged for cash, or used outside the Platform unless we expressly permit it or applicable law requires otherwise.

7.3 Package-Based Credit Expiry

Credits allocated to a subscription package are valid only for their applicable credit period, unless a different validity period is expressly stated for a particular package.

For monthly subscriptions, credits are subject to the package's specified validity period.

For three-month subscriptions, credits will be allocated monthly throughout the three-month subscription period. Unused credits from one 30-day period will not carry forward to the next period.

For annual subscriptions, the subscription lasts 360 days and includes twelve monthly credit allocations, each covering a 30-day period.

Unused credits expire at the end of the applicable 30-day period and will not automatically carry forward to the next period.

Credits are not provided upfront for the entire three-month or annual subscription.

Any promotional or bonus credits with different validity conditions will be subject to the conditions disclosed when those credits are granted.

These provisions are subject to applicable law and any specific credit conditions disclosed at the time of purchase.

7.4 Failed Requests and Credit Adjustments

Where a request fails, credit deductions will be handled according to the applicable billing rules and the actual processing status of the request.

If you believe credits were incorrectly deducted, contact support with the relevant request or task ID.

We may review request logs and billing records and make appropriate corrections where an error is confirmed.

7.5 Fair Use

Some models and features may be subject to rate limits, daily limits, processing restrictions, or other fair use controls.

Any description such as “unlimited” remains subject to reasonable technical, security, provider-imposed, and fair use restrictions disclosed for the relevant service.

We may restrict excessive or abusive usage when reasonably necessary to protect the Platform, other users, or third-party services.

8. Third-Party AI Providers

aiXbox integrates AI technologies provided by independent third-party companies. Depending on availability, these may include OpenAI, Google, Anthropic, xAI, DeepSeek, and other AI providers.

Each provider may have its own terms of service, acceptable use policies, technical restrictions, privacy practices, pricing structures, and content policies.

You acknowledge that:

1. AI models are developed and operated by their respective providers.
2. Model capabilities and output quality may vary.
3. Providers may update, restrict, replace, or discontinue models.
4. Provider outages, rate limits, policy changes, or technical failures may affect availability.
5. Certain features may not be supported by every model.
6. Some requests may be processed by third-party systems to provide the requested functionality.

Your use of particular models and features must comply with the applicable provider restrictions communicated to you or incorporated into the relevant service.

We do not guarantee the continuous availability of any particular third-party model.

9. AI-Generated Content and Disclaimer

AI-generated text, responses, code, images, videos, audio, presentations, documents, and other materials are collectively referred to as “AI Outputs.”

AI Outputs are generated using AI technologies and may contain errors, inaccuracies, fabricated information, bias, offensive material, or unintended similarities to existing works or real people.

9.1 Accuracy and Reliability

We do not guarantee that AI Outputs will be accurate, complete, current, original, suitable for a particular purpose, or free from errors.

AI-generated content may include nonexistent references, incorrect citations, outdated information, defective code, or misleading conclusions.

You should independently verify important information before relying on it.

9.2 No Professional Advice

Unless expressly stated otherwise, AI Outputs do not constitute guaranteed medical, legal, financial, investment, tax, engineering, cybersecurity, or other professional advice.

Consult an appropriately qualified professional before making significant decisions based on AI Outputs.

Do not rely solely on AI Outputs for emergency decisions, medical treatment, legal proceedings, financial transactions, or safety-critical applications.

9.3 Images, Videos, and Audio

AI-generated media may contain inaccurate depictions, fabricated scenes, visual defects, misleading representations, or unintended similarities to real people or existing works.

You are responsible for reviewing generated media before downloading, publishing, distributing, or using it commercially.

You must not use AI-generated media for unlawful impersonation, fraud, harassment, exploitation, or other prohibited purposes.

9.4 User Responsibility

You are responsible for how you use, modify, distribute, publish, or rely on AI Outputs, subject to applicable law and any non-excludable obligations of aiXbox.

To the maximum extent permitted by applicable law, we disclaim responsibility for losses arising from a user's reliance on unverified AI Outputs or the independent behavior of third-party AI models.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

10. User Content and Uploaded Materials

“User Content” means prompts, instructions, messages, images, documents, videos, files, and other materials you submit to the Platform.

You retain the rights you lawfully hold in your User Content.

You represent that you have the necessary rights, permissions, and lawful authority to submit and process the content you provide.

You must not submit or process content in a manner that unlawfully infringes copyright, trademarks, privacy, confidentiality, or other rights.

10.1 Processing of User Content

To provide requested services, your User Content may be transmitted to the relevant AI provider or other service provider.

We process User Content as necessary to provide the requested services, maintain security, prevent abuse, comply with legal obligations, and carry out other purposes disclosed in our Privacy Policy.

Additional uses of User Content will be subject to the Privacy Policy, applicable law, and any required authorization or consent.

10.2 Confidential Information

Do not submit passwords, payment card security codes, confidential business information, sensitive personal information, or proprietary materials unless you have the necessary authority and a lawful basis for doing so.

You should review our Privacy Policy and the relevant provider's applicable privacy terms before submitting sensitive information.

11. Intellectual Property and Commercial Use

11.1 User Content

As between you and aiXbox, you retain any rights you lawfully hold in your User Content.

You grant us a limited, non-exclusive right to host, transmit, process, and use your User Content only as reasonably necessary to provide the requested services, maintain security, and comply with applicable obligations.

11.2 AI Outputs

Ownership, copyright eligibility, originality, and permitted uses of AI Outputs depend on applicable law, the relevant provider's terms, and the rights of third parties.

To the extent we hold transferable rights in an AI Output, we do not claim ownership of that output against you except as expressly stated in an applicable agreement or required by law.

We do not guarantee that an AI Output is eligible for copyright protection, unique, or free from third-party rights.

11.3 Commercial Use

Commercial use of AI Outputs is subject to applicable law, third-party provider terms, intellectual property rights, and restrictions applicable to the relevant model or feature.

You are responsible for determining whether your intended use is lawful and appropriately licensed.

11.4 Platform Intellectual Property

The aiXbox name, branding, logos, interface, software, documentation, and other materials owned by us remain our property or the property of our respective licensors.

You may not copy, modify, distribute, reverse engineer, or commercially exploit our proprietary materials without authorization, except where permitted by applicable law.

12. Acceptable Use and Prohibited Activities

You must use aiXbox lawfully, responsibly, and in accordance with applicable third-party provider policies.

You must not use or attempt to use the Platform to:

1. Violate applicable laws, regulations, or lawful court orders.
2. Commit fraud, impersonation, identity theft, extortion, or blackmail.
3. Generate or distribute malware, ransomware, phishing material, or malicious code.
4. Facilitate unauthorized access, credential theft, cyberattacks, or security breaches.
5. Harass, threaten, exploit, or unlawfully target other people.
6. Generate, possess, request, or distribute child sexual abuse material or other unlawful sexual content.
7. Create or distribute non-consensual intimate imagery or sexual deepfakes.
8. Create deceptive media intended to facilitate fraud or unlawful impersonation.
9. Infringe intellectual property, privacy, confidentiality, or other legal rights.
10. Circumvent security controls, subscription restrictions, credit limits, or access controls.
11. Conduct unauthorized scraping, data extraction, or surveillance.
12. Reverse engineer, disrupt, overload, or interfere with the Platform, except where expressly permitted by law.
13. Resell, sublicense, redistribute, or share account access without authorization.
14. Use AI models in ways prohibited by their applicable provider policies.
15. Use AI Outputs in safety-critical applications without appropriate independent review.
16. Facilitate any other unlawful, abusive, exploitative, or harmful activity.

We may investigate suspected violations and take proportionate action, including restricting access, suspending accounts, terminating subscriptions where permitted, or reporting matters to competent authorities where legally appropriate.

13. Security and Account Protection

You must not compromise or attempt to compromise the confidentiality, integrity, or availability of aiXbox.

Prohibited activities include:

• Unauthorized access to accounts, databases, servers, or networks.
• Credential theft, password attacks, authentication bypass, or session theft.
• Malicious file uploads or harmful scripts intended to compromise systems.
• Unauthorized extraction of API keys, provider credentials, or confidential information.
• Circumvention of rate limits, credit controls, or subscription checks.
• Deliberate service disruption or malicious traffic generation.
• Unauthorized security testing of our infrastructure.

If you identify a potential security vulnerability, please report it to info.aixbox@gmail.com and avoid exploiting it, accessing unrelated data, or disclosing sensitive details publicly before appropriate coordination.

We may implement technical and organizational safeguards to protect our systems. However, no online service can guarantee absolute security.

You are responsible for maintaining reasonable device security and protecting your credentials and authentication codes.

14. Privacy and Data Processing

Our collection, use, storage, disclosure, and other processing of personal information are governed by our Privacy Policy and applicable law.

Depending on the features you use, we may process account information, subscription details, payment references, prompts, uploaded files, AI usage records, technical logs, and related information.

To provide AI features, certain information may need to be transmitted to third-party AI providers, hosting providers, payment processors, or other service providers.

The information processed, purposes of processing, retention periods, and applicable safeguards are described in our Privacy Policy and relevant service disclosures.

We do not make any general guarantee that all information will remain on servers located in Bangladesh or that every third-party provider follows identical data practices.

Any specific commitments regarding data location, retention, encryption, or provider practices must be assessed against our actual technical arrangements and published privacy commitments.

We will handle personal information in accordance with applicable legal obligations and the Privacy Policy.

15. Third-Party Services and Integrations

aiXbox may rely on third-party services for AI processing, payment processing, hosting, authentication, communications, analytics, and other functions.

Those services may be governed by separate terms and privacy policies.

We are not responsible for independent third-party acts, omissions, policies, or service interruptions to the extent such responsibility may lawfully be excluded.

However, nothing in this section excludes responsibility that applicable law imposes directly on us.

16. Service Availability and Maintenance

We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability.

Services may be interrupted or restricted because of:

• Scheduled maintenance or technical upgrades.
• AI provider outages or model changes.
• Payment gateway or telecommunications failures.
• Hosting, cloud infrastructure, or network problems.
• Cybersecurity incidents.
• Legal or regulatory requirements.
• Other circumstances beyond our reasonable control.

We may update, replace, suspend, or discontinue features as reasonably necessary, subject to applicable law and any applicable contractual commitments.

Where required by law, we will provide appropriate notice or remedies.

17. Account Suspension and Termination

We may restrict, suspend, or terminate an account where reasonably necessary if:

1. You materially breach these Terms.
2. Your account is associated with fraud, abuse, or unauthorized access.
3. Your activities create a material security or legal risk.
4. You violate applicable third-party provider policies.
5. We are required to act by law or a lawful direction from a competent authority.
6. Continued access creates a material risk to the Platform or other users.

Where appropriate and legally permissible, we may provide notice and an opportunity to resolve the issue.

Termination does not eliminate payment obligations or liabilities that accrued before termination.

Refunds following suspension or termination will be handled under Section 6 and applicable law.

We will not use this section to exclude any refund, remedy, or other right that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, aiXbox and its operator shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising from the use of or inability to use the Platform.

Subject to applicable law, we do not guarantee or accept responsibility for:

• Errors, inaccuracies, omissions, or fabricated information in AI Outputs.
• The independent behavior or policies of third-party AI models.
• Losses resulting from reliance on unverified AI-generated content.
• Third-party service interruptions or model discontinuation.
• Payment delays or external processing failures beyond our reasonable control.
• A user's unlawful use or distribution of content.
• A user's failure to verify information or obtain necessary permissions.

The Platform is provided on an “as is” and “as available” basis, subject to warranties and rights that cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any other liability that applicable law does not permit us to exclude or limit.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for third-party claims and reasonable associated costs arising directly from your unlawful use of aiXbox, material breach of these Terms, infringement of third-party rights, or fraudulent or abusive conduct.

This provision applies only to the extent a claim is attributable to your conduct.

Nothing in this section excuses aiXbox from liability for its own acts or omissions where such liability cannot lawfully be excluded.

20. Children and Minors

You must meet the applicable minimum age and consent requirements before registering for or using aiXbox.

Where parental or guardian consent is legally required, that consent must be obtained before use.

We may restrict or terminate accounts where we reasonably believe that applicable age or consent requirements have not been met.

21. Force Majeure

We will not be responsible for delays or failures to perform obligations to the extent caused by circumstances beyond our reasonable control, including natural disasters, widespread network failures, power outages, cyberattacks, war, civil unrest, government action, regulatory restrictions, or third-party infrastructure failures.

This section does not excuse obligations that cannot lawfully be excluded or suspended.

22. Changes to These Terms

We may revise these Terms to reflect changes in our services, technology, business operations, security requirements, or applicable law.

Updated Terms will be published on the Platform with a revised effective or last-updated date.

Where required by law, we will provide advance notice or obtain consent before material changes take effect.

Your continued use of the affected services after revised Terms become effective constitutes acceptance only to the extent permitted by applicable law.

If you do not agree to revised Terms, you should discontinue use of the affected services and cancel any applicable subscription as appropriate.

23. Severability and No Waiver

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court or authority, the remaining provisions will remain effective to the extent permitted by law.

A failure or delay by us in exercising a right under these Terms does not constitute a waiver of that right.

Any waiver must be made in accordance with applicable law.

24. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features or subscriptions, govern your use of aiXbox, subject to mandatory legal requirements.

Where a feature-specific agreement expressly takes precedence over these Terms, it will prevail to the stated extent.

25. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh.

Subject to applicable mandatory law, disputes arising out of or relating to these Terms or your use of aiXbox shall be submitted to the competent courts of Bangladesh.

Nothing in this section removes any mandatory consumer right to bring a claim before another competent forum where applicable law permits or requires it.

26. Contact Information

For questions, complaints, billing issues, refund requests, security reports, or other inquiries regarding these Terms, please contact:

aiXbox Operating Name: aixbox Website: https://chat.aixbox.app/ Email: info.aixbox@gmail.com Operating Jurisdiction: Bangladesh

27. User Acknowledgment

By registering for, purchasing, accessing, or using aiXbox, you acknowledge that:

1. aiXbox provides access to third-party AI technologies and AI-powered services.
2. AI Outputs may contain errors, inaccuracies, misleading information, or inappropriate content.
3. We do not guarantee the accuracy, originality, legality, or suitability of every AI Output.
4. You are responsible for verifying AI Outputs before relying on or distributing them.
5. Your use of the Platform must comply with applicable laws and third-party provider policies.
6. Subscription packages, credits, and usage limits are governed by the applicable purchase terms.
7. Three-month subscription plans offer a 10% discount on the equivalent monthly subscription price, where eligible.
8. Annual subscription plans cover 360 days and offer a 20% discount on the equivalent monthly subscription price for twelve monthly periods, where eligible.
9. Credits for three-month and annual plans are allocated periodically rather than provided upfront.
10. Unused credits expire at the end of the applicable 30-day credit period and do not automatically carry forward.
11. Model credit rates may change during a subscription period, subject to the disclosures and conditions in these Terms.
12. Subscriptions require manual renewal unless expressly stated otherwise.
13. Eligible refund requests must be submitted within seven calendar days of purchase, with zero credits used from the purchased package.
14. An approved eligible refund is subject to a 5% deduction from the original package purchase price, subject to applicable law.
15. Your use of aiXbox is subject to these Terms, our Privacy Policy, and any additional applicable conditions.

Please read these Terms carefully before using aiXbox.